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311 has answers to many neighborhood questions

There is an easy way to alert city staff to problems in our neighborhood. Through the City of Kansas City’s 311 Call Center, residents can request service for:

• Broken streetlights
• Potholes
• Dead or dangerous trees in the city’s easement
• Stormwater problems
• Missing or damaged street signs
• Nuisance properties
• Animal issues, such as pet hoarding and rodents.

The city tries to respond to requests within two days, though this year’s proliferation of potholes has taxed its resources. To report a problem:

• Call 311 or 816-513-1313.
• Fill out an online form.
• Click a location on an online map.
• On Twitter, follow @KCMO311.
• Download the 311 mobile app (iOS and Android).
• Mail the service request form to 311, City Hall, First Floor, 414 E. 12th St., Kansas City, MO 64106
• Fax the service request form to 816-513-1303.

When submitting a service request to 311, include the location of the problem (either an address or detailed geographical information), a description of the problem and your contact information. You can also check the status of your 311 service request.